Refund policy

Refunds

Pulse Cellular doesn't require contracts for our wireless plans so you can leave any time without any worry of termination fees.

For any mobile device or accessories purchased through Pulse Cellular we offer a 30 day return policy. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund if there was damage to purchased device. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@pulsecellular.com.